Privacy policy

Privacy & Policy

Welcome to Kantar Digital. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our investment services via [Website URL] or our mobile applications.

1. Introduction
By accessing or using our platform, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the website.

2. Information We Collect
We collect several types of information for various purposes, including:

a. Personal Data
Full Name
Email Address
Phone Number
Residential Address
Date of Birth
National ID, Passport, or Tax Number
Bank account or credit card details
b. Financial and Investment Data
Deposit and withdrawal history
Investment plans and portfolio data
Profit/loss statements
Wallet or crypto addresses (if applicable)
c. Technical and Usage Data
IP address
Browser type and version
Device type and operating system
Location data (with consent)
Pages visited, session duration, and click stream behavior

d. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking tools to enhance your experience and analyze performance.

3. How We Use Your Information
We use your data for the following purposes:

Register and manage your user account

Execute and manage your investments

Process transactions securely

Detect and prevent fraud, spam, and abuse

Provide customer service and support

Send important service and legal updates

Personalize your dashboard and investment recommendations

Perform analytics and system improvements

4. Legal Basis for Processing (GDPR Compliance)
If you're a resident of the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the context and the type of data. We may process your information because:

You have given us permission

We need to fulfill a contract with you

It’s necessary for our legitimate interests

We are legally obligated to do so

5. Sharing and Disclosure of Information
We do not share your personal information with unauthorized third parties. However, we may share it with:

Financial institutions and payment processors

Compliance partners (for AML/CFT obligations)

Cloud and hosting providers

Marketing and analytics tools (with consent)

Law enforcement or regulators when legally required

6. Data Security
We use strong administrative, technical, and physical safeguards to protect your data:

SSL encryption on all pages

Two-factor authentication (2FA)

Data access control & role-based permissions

Regular vulnerability scans and penetration tests

7. Data Retention
We retain your personal information only as long as necessary to provide services and fulfill legal obligations, such as record-keeping for tax or compliance.

8. Your Rights (Depending on Jurisdiction)
You may have the right to:

Access your personal information

Correct or update inaccurate data

Request deletion of your data

Object to processing or withdraw consent

Request a copy of your data in a portable format (Data Portability)

To exercise your rights, email us at [Privacy Contact Email].

9. International Data Transfers
Your information may be transferred to — and maintained on — servers located outside your country of residence. By using our service, you consent to this transfer.

10. Cookies Policy
We use cookies to:

Keep you logged in

Analyze site usage

Customize content

Enable advertising

You can control cookie preferences in your browser settings.

11. Children’s Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect data from minors. If we learn that we’ve collected data from a child, we will delete it immediately.

12. Third-Party Services
We are not responsible for the privacy practices of third-party services linked to our platform. Please review their privacy policies before using them.

13. Changes to This Privacy Policy
We may update this policy occasionally. When we do, we will revise the "Effective Date" at the top. Significant changes will be notified via email or site notification.